Problems Uploading Assignments for Mac Users

There is a known problem for anyone with a Mac who has upgraded to Safari version 11.1.

Students attempting to upload an assignment may have a missing upload button or, more likely, will get an error message: Failed to submit Assignment. Please try again.  When trying again, the student gets the same message.

Students can try the upload in another browser on their Mac, but that also seems to be a problem. The Safari upgrade seems to corrupt the upload process entirely for the student on that unit.

One work-around is to do the upload on a PC.

Faculty: If the PC upload is not a viable option for the student, faculty are encouraged to determine what options may be possible within the scope of the course.

Students: Contact your instructor directly for instructions on what to do next. Do not wait for an assignment to be due, if possible.

The original Blackboard notice can be found on the Blackboard knowledge-base site.

A fix is planned for an upcoming Blackboard update, but there currently (April 2018) is no estimated date on when that may be installed.

If faculty need assistance with this issue, contact Harold Strassner or Judie Littlejohn for assistance. Email can be sent to helpdesk@genesee.edu and the folk there will route your request to Harold or Judie.

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System Maintenance – Feb 19, 2018

Computer Services will be doing routine system maintenance on Monday, February 19 from 7:00 am to 7:00 pm.

BLACKBOARD WILL BE AVAILABLE all day! Yay!

What will not be available:

  • college WWW site
  • Library resources
  • faculty/staff email
  • Banner access
  • remote access to P drives

Work will be done on the firewall and other internal infrastructure; internal access to resources may be affected, if you were considering coming on campus to work.

A formal notice will be sent closer to the actual date. Students will also be notified closer to the actual date as well as a message posted on the front of Genesis.

If you have questions, please feel free to ask!

Box View in Assignments

Over the winter break, a mandatory update was performed in Blackboard to switch the document management tool in Assignments from Croc-o-Doc to Box. Croc-o-Doc was being phased out by the publisher, and Blackboard found Box as the closest substitution.

But it is different. There are many things Box does not do that CoD did do. Two major changes, as examples:

  • downloaded files do not have any of your annotations
  • you cannot draw on a document (useful in math or other courses)

The good news is that Box will manage more file types than before, so that the student who wants to submit documents in *.odt format can safely do that.

But if you miss some of those previous capabilities, there’s a place for your voice to be heard.

Go to the Blackboard Community site here: https://community.blackboard.com/community/ideas Create a free account and vote! Vote for any feature that was take away that you’d like back! Vote for a feature you didn’t even know you wanted until you saw it on the list.

Blackboard watches this site closely and is aware of the general unhappiness with Box. They were pushed into a corner and had to do something, and they are trying to make it better. There will most likely be changes coming out during the Spring semester.

But if you’re missing a feature that was there before, go and vote on it!

“Answer any 3 questions” — how to

There are times that you’d like to offer a quiz to your students where they can answer — as an example — 3 of the 5 presented essay questions. Or, maybe, 5 of 7 short answer questions. You’d like to allow the student to skip over some of the questions.

Turns out, that’s kinda easy to do in Blackboard.

First of all, set up your quiz as you normally do. And this will work with question sets, as an additional bonus.

Deploy your quiz in your course.

Now that it’s deployed, you have a column in the grade center. Go to that column and select “Edit Column Information”.

Look for the “Points Possible” section. If you included five 2 point short answer, there would be an automatic 10 in that area.

points

Tick the box for “Manually override the calculated total” — that will let you set the total grade to any number you want.

 

So if you want to have the students answer 3 of the 5 questions, you can enter a 6 in the box.

You do have to decide what to do when (not if!) a student answers 5 out of 5 questions. Is it extra credit? Do you take the 3 ‘best’ answers and ignore 2 wrong answers? Do you ignore the last 2 questions? You have a number of options, but you should make a decision about what you will be comfortable with, and include that as part of the instructions, right up front. It’s easier to do that grading, if you know what you will be doing with those extra answers.

Article on ADA Compliance for Online Courses

For anyone that’s truly familiar with ADA compliance, there’s not a lot new here, but it’s a nice summary of some of the things one can do to help make your courses accessible.

The ‘scary’ part of the article is the list of colleges that have received civil rights complaints about inaccessible information. There are some big names there; students are not bashful about ensuring they can get access to the information they are entitled to!

I had a students with a disability in the summer, which forced me to look at some of the elements of my course and to adjust them to make them accessible. I was lucky since I had only a few (okay, and known!) elements that needed attention.

The changes I had to make were good ones, and helpful to all the students in the course.

Before you’re in the position of having to deal with a required accessibility update, you might want to check out this article from Educause.

ADA Compliance for Online Course Design

The list of “20 Tips for Teaching an Accessible Online Course” at the end of the article is useful. Each tip has links to more in-depth information.

The Online Learning Office has staff to assist you in evaluating your course, and can assist you with needed changes. Contact them at GCCOnline@genesee.edu. Or contact the Disability Services office, found in the Center for Academic Progress. There are great staff in both places!

Public Domain Images from the Met

The Metropolitan Museum of Art has recently placed over 200,000 images of the collection in the public domain.

Images designated as “Public Domain” can be used — at no charge and with no paperwork — as you wish. Images can be used for both commercial and non-commercial purposes.

In poking through the collection, it’s several lifetime’s worth of work. Some person (most likely persons) has posed and captured each of the items in the Met’s catalog, whether the item is currently on display or not.

More information an a link to the collection can be found on the Met’s web site: http://www.metmuseum.org/about-the-met/policies-and-documents/image-resources

And, my own irreverent use of this new policy!

metpic

Managing Maintenance Days

patienceAs a reminder, Monday, February 20 (Presidents’ Day holiday) is a full maintenance day. All systems will be offline from 7 AM to 7 PM. If you gain access during this time, you may be cut off without warning.

We are planning out on a work-around to allow for Blackboard access during times like this, but that’s not in place yet. Since Blackboard is now hosted at Open SUNY (i.e. off campus), that part of the system is available. The issue is that the authentication (i.e. usernames and passwords) are stored on site in Batavia. As a result, Blackboard is up and running but there’s no way to log in.

By the next major maintenance, which would be October, we’ll have an alternative login site available so that you can log into Blackboard. The Library will still not be available, but just Blackboard being available will be helpful.

It’s useful for faculty to make sure your students have something to ‘do’ on that day. A number of students may have the day off from work and will plan to ‘catch up’ on the work they may be behind on. Help them be prepared for the maintenance so they can be productive.

My list of things you can suggest students do:

  • catch up on reading; point out textbook chapters that should be read
  • set up a reading list of online materials and indicate students should download/print the list (the rest of the internet isn’t going to be closed!)
  • if you have tests/quizzes that are not one-time-only or timed, encourage students to download/print the quiz so they can enter their answers later
  • point out discussion entries that may be due; students can write their responses offline and enter them later
  • point out what part of an upcoming writing assignment can be prepped offline; what non-digital non-Genesee materials will they still have access to
  • students who have their Genesee email set up on a mobile device will still be able to access their Genesee email; but you can’t count on everyone having access to that
  • if you use a publisher web site, can your students access that without Blackboard? If they can, remind them how it can be done

You don’t have to work hard to help your students be productive… just give it some thought!