Fix one thing, break another… sigh. There was a Blackboard update during Spring Break last week… it was snowing, so no one really saw it go in! 🙂
There’s a new uptick in a known problem, being able to move folders or items by drop-and-drag within a menu. You drag things around, finally get everything looking fine and figure you’re done.
You go to another page and then come back and it’s a mess again! It may go back to the original order, or — even worse — a semi-random order.
One solution is to use the “Keyboard Accessible Reordering” option. I’ve put together a 1 page outline on how to do that… click here for the PDF: Moving Folders (even though it’s titled “folders” it’s really about moving anything in a list that should be movable).
Something you should try first is, of course, browser specific.
In Firefox, your browser may need to updates — update to the latest version. Also, clear cache (instructions here), as always. If that doesn’t work, reset Firefox back to its default settings (reset instructions here).
In Chrome, start with clearing cache (instructions here) and, again, if that doesn’t work, you need to reset the browser (reset instructions here).
We keep Firefox and Chrome reasonably up-to-date in your office, but it’s not necessarily the fully latest release. So start with the clearing cache option first before you do anything drastic.
The Keyboard Accessible Reordering will work, it’s just not as pretty as the drag-and-drop options.
Hopefully, this will be fixed in the next Blackboard update…