There’s always the philosophical and pedagogical discussion about online testing. This isn’t it.
You need to understand the implications of the test setting choices you make. There are often unintended consequences of decisions you made that you need to understand.
A number of faculty have turned on “Force Completion” in the test settings. Your goal is to require a student to sit down, take the test in one session and get it done.
So you’ve ticked the ticky box.
“Completed in one sitting” means exactly that. No matter why the student stops taking the test — they quit on purpose or their computer causes a problem — the student cannot get back in.
You have two options:
- turn off the forced completion
- remove the test attempt and the student has to start all over again from the beginning
That’s it. Those are the choices. It’s not a technical issue, it’s the system working as designed.
This is a very popular option and also has user interaction implications.
The timer itself isn’t usually the problem. It’s the “Auto Submit”…
Think it through. You’ve given your students 30 minutes to finish a test and have turned on the Auto Submit option. Student starts taking the test and, 15 minutes into the 30 minute window, has technical problems. It then takes 20 minutes to find another computer to work on or to resolve the problem. By now, the 30 minute window has expired, the test has Auto Submitted and the student cannot get back in. (And, heaven forbid, you’ve also turned on the Forced Completion to add to the complexity.)
Again, this is not a technical issue; this is the system working as you directed.
If you have a student who gets kicked out and cannot get back in, you have these options:
- turn off the Auto Submit on the test (and if you had a timer, you may need to futz with that!)
- remove the test attempt and let the student take the test all over again from the beginning
Removing a Test Attempt
As with any other grading interaction, this is done in the full grade center. Find the student’s name in the Full Grade Center, do the hover-and-click-the-circle thing and select “View Grade Details”.
Do your thing from there.